myUplink – the key to your smart home
myUplink is the next generation of intelligent control platforms, developed for METRO THERM district heating units with S-control systems, as well as heat pumps.
With myUplink, you get an intelligent solution that gives you full control over your indoor climate. You can easily adjust the temperature to suit your needs, optimise operation, and reduce both energy consumption and costs — while also lowering your environmental impact.
The myUplink app is included at no extra cost when purchasing the products mentioned above. Once you download the app and create an account, you can monitor and control your system directly from your smartphone or tablet — wherever you are.
With features such as weather forecast control, myUplink helps ensure more stable and efficient heating.
Smart Price Adaption (SPA) is available for the METROAIR 330 and METROSAVER ground-source heat pumps. This means that the heat pump automatically adjusts its operation to periods when electricity prices are lowest.
myUplink is compatible with the following solutions:
Heat pumps | District heating units |
|---|---|
METROAIR Aqua 202¹ | |
METROAIR Aqua 202 S¹ | |
METROAIR Aqua 302 S¹ |
¹ Available as an optional accessory for domestic hot water heat pumps (three models).
Why myUplink?
- SIMPLE
myUplink makes it easy to control and monitor your system directly from your smartphone or tablet. The app is intuitive and user-friendly, allowing you to quickly adjust settings and optimise your energy consumption. The software is also updated continuously, ensuring that you always have access to the latest features and optimal system performance. - SECURE
With myUplink, you always have full oversight of your system. You will automatically receive a notification if something requires your attention, and you can monitor its operation at any time using real-time data. You also have access to historical data, allowing you to track your heat production wherever you are.
- SMART
myUplink gives you access to a range of intelligent features that make everyday life easier. Use weather forecast control for more stable and energy-efficient heating. Adjust the temperature, increase hot water production, or activate holiday mode — anywhere and at any time.
Selected models, such as the METROAIR 330 and METROSAVER ground-source heat pumps, also offer Smart Price Adaption, which automatically adjusts operation to periods with the lowest electricity prices. The system can also be integrated with voice assistants for even more flexible control.
What you get with myUplink
myUplink gives you a complete overview of and full control over your system through a range of intelligent features:
- Smart Price Adaption
- Real-time system monitoring
- Smart Control
- Weather forecast control
- Fault notifications
- Historical heat production data
- Heating adjustment
- Increased hot water production
- Holiday mode activation
- Access to voice assistants
myUplink PRO
myUplink PRO is designed for professional users such as installers and service companies. The platform provides access to advanced features that make it easy to install, monitor, and diagnose one or more systems, regardless of location.
With myUplink PRO, you get:
- Remote access to customers’ systems
- Remote troubleshooting and diagnostics
- Access to all menus and setpoint settings
- Installation and adjustment of service settings
- Monitoring and servicing of multiple systems from a single platform
This means fewer on-site visits and faster service.
To learn more about myUplink PRO, contact us at [email protected].
How to get started with myUplink
To get started, first create a user account and then download the app.
You can create an account — or log in if you are already a user — via the following link.
The link above also allows you to download the app and purchase access to myUplink Premium.
You can also download the app directly from the App Store or Google Play — use the buttons on the right to go straight to the download page.
For questions about myUplink, please contact: [email protected]
The EU Data Act and data from myUplink
When you use a METRO THERM product connected to myUplink, data is generated about the product’s use and operation.
Under the EU Data Act, you as a user have certain rights regarding access to and sharing of this data. You can learn more about the data generated, how it is used, and how you can access it in myUplink’s information about the EU Data Act.
